Privacy Policy

Information We Collect

Information you provide directly

When you contact us through our website forms, popup forms, email or phone, we may collect:

• Name
• Email address
• Phone number
• Mailing or project address
• Project details, preferences, budget range and timeline
• Any other information you voluntarily share in correspondence

Information collected automatically

When you visit the Site, we and our service providers may automatically collect technical information, including:

• IP address and approximate location
• Browser type, version and language
• Device type and operating system
• Referring URL and pages visited
• Date, time and duration of your visit
• Anonymized usage and analytics data

Information from third parties

If you contact us through social media platforms (Facebook, Instagram), we may receive limited profile information consistent with the privacy settings of those platforms.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested consultations
• To deliver our interior design and project management services
• To communicate with you about your project, schedules, deliverables and invoices
• To send service-related notifications and respond to support requests
• To improve our website, content and services
• To send marketing communications, where you have given consent (you may opt out at any time)
• To comply with legal obligations and enforce our agreements
• To protect the rights, property or safety of Canton Design, our clients or others

Legal Basis for Processing

Where applicable law requires us to identify a legal basis for processing your personal information, we rely on the following bases:

• Performance of a contract – to provide the design services you have engaged us for
• Consent – for marketing communications and certain cookies
• Legitimate interests – to operate, improve and secure our Site and services, provided your rights do not override these interests
• Legal obligation – to comply with applicable laws, regulations and court orders

Sharing & Disclosure

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business – including website hosting (Tilda Publishing), email services, analytics providers and payment processors – under confidentiality obligations
• Contractors, suppliers and vendors involved in your specific project (e.g., general contractors, fabricators, delivery services), only as needed and with your knowledge
• Professional advisors such as lawyers, accountants and insurers
• Government authorities when required by law, subpoena or court order, or to protect our legal rights
• In connection with a business transfer such as a merger, acquisition or sale of assets, with appropriate confidentiality protections

Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to operate, analyze usage and improve your experience. We use:

• Strictly necessary cookies required for the Site to function
• Analytics cookies (Google Analytics, Tilda analytics) to understand how visitors use our Site
• Marketing cookies (Meta Pixel, where applicable) to measure the effectiveness of our marketing

You can disable cookies through your browser settings. Note that disabling certain cookies may affect Site functionality.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, tax or reporting requirements. Project-related communications and records are typically retained for the duration of the project and for a reasonable period afterward in case of post-installation questions or warranty matters.

Data Security

We implement reasonable administrative, technical and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details in Section 15. We may need to verify your identity before responding. We will respond within the timeframes required by applicable law.

California Residents (CCPA / CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to know what personal information we collect, use and disclose
• Right to delete personal information we have collected
• Right to correct inaccurate personal information
• Right to opt out of the sale or sharing of personal information – note: we do not sell or share personal information as defined by CCPA
• Right to limit the use of sensitive personal information
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at the details in Section 15. You may also designate an authorized agent to act on your behalf.

European Residents (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and similar laws. These include the rights set out in Section 8, as well as the right to lodge a complaint with your local data protection authority.

Canton Design is established in the United States. By providing your personal information to us, you acknowledge that it will be transferred to and processed in the United States.

Children’s Privacy

Our Site and services are not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us so we can promptly delete it.

Third-Party Links

Our Site may contain links to third-party websites and social media platforms, including Instagram and Facebook. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

International Data Transfers

Canton Design operates from Florida, United States. If you access the Site or contact us from outside the United States, your personal information may be transferred to, stored in and processed in the United States, where data protection laws may differ from those in your jurisdiction.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you by email or through a notice on our Site. We encourage you to review this Policy periodically.

Contact Us

If you have questions about this Privacy Policy, or you wish to exercise any of your rights, please reach out: